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Enterprise AI Automation for Business Transformation

The role of AI is shifting. We’re moving from a world where companies use AI to support their existing operations to a world where AI is the foundation of the business. This is the difference between being AI-assisted (+AI) and AI-first (AI+).

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AI-first organizations leverage AI as a strategic advantage to improve efficiency and drive business growth. These companies also prioritize training their employees to ensure they have the skills to maximize the benefits of AI.

Key AI Trends and Use Cases

AI is being applied across every part of a business.
Here are a few examples:


Process Automation

Automating and orchestrating complex workflows.

HR

Handling employee transfers, answering common questions, and onboarding new hires.

IT

Streamlining IT service requests and fulfillment.

Sales

Powering digital sales agents, lead generation, and renewal management.

Customer Onboarding

Automating the manual steps of bringing new customers on board.

Customer Support

Providing 24/7 support through digital customer service representatives.

Procurement & Contract Management

Streamlining contract reviews and reducing time spent on administrative tasks.

watsonx – Built for Enterprise

Watsonx is a portfolio of AI products that accelerates the impact of generative AI in core workflows to drive productivity. Contact us for a complimentary watsonx Executive briefing.

watsonx.ai

Enterprise-grade AI studio that helps AI builders innovate with all the APIs, tools, models, and runtimes to build AI solutions Featuring IBM Granite, and popular third-party models including Mixtral, Llama, and Hugging Face

watsonx.data

The hybrid, open data lakehouse to power AI and analytics with all your data, anywhere

  • Single point of access
  • No vendor lock in
  • AI ready

watsonx.governance

End-to-end toolkit for AI governance to manage risk and compliance across the entire AI lifecycle.

  • Centralized governance
  • Proactive AI risk and security management
  • Trusted regulatory library
  • Platform agnostic – govern any AI deployed anywhere

watsonx Orchestrate

An enterprise-ready solution that helps create, deploy, and manage agents to automate processes and workflows.

  • Build, orchestrate, and automate agents to unlock new ways of working
  • Prebuilt tools and agents to accelerate value
  • Add Orchestrate to complement your existing AI capabilities. Orchestrate can work with your existing Agents

watsonx Code Assistant

Accelerate development, application modernization, and assist with IT Operations

  • AI powered coding
  • Chat with code for application planning
  • Unit test creation
  • AI derived documentation

Our AI Solutions

We help you navigate this transition with a comprehensive approach to AI Strategy and Execution.
Our goal is to help you build a smarter, more efficient organization that’s ready for the future of AI.

Strategy

We work with you to define your AI vision, identify key opportunities, and create a roadmap to achieve your goals. This includes:

  • Determining if an AI-first approach is right for your organization.
  • Designing “human-in-the-loop” systems that combine AI automation with human oversight.
  • Establishing a robust governance framework to ensure responsible and ethical AI use.

Execution

We provide the tools and expertise to bring your AI strategy to life.

  • Tooling: We leverage leading platforms like IBM Watson and other cutting-edge tools to build and deploy your AI solutions.
  • Organizational Impact: We help you manage the effects of AI adoption on your teams, including staffing, training, and workflow adjustments.
  • Developer Support: We assist your development teams in incorporating AI into their applications and products.