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A SAFe Advanced Scrum Master Answers Your Questions

I try to protect the team, but support issues and dependencies always seem to pop up mid-iteration. If I push back too hard against the Product Owner or Stakeholders, I look unreasonable. If I give up, I feel like a failure. Sometimes, just when I think I have a handle on this responsibility, it turns out team members are working on all kinds of side-projects and how should we handle unplanned work?

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